Data from AirHelp, a passenger rights organization, leaves no doubt. In 2019, over 40,000 were disrupted at Polish airports. flights, of which nearly 1,300 were canceled. Plans of almost 4.3 million travelers were thwarted.
AirHelp , a leading organization dealing with passenger rights has proved that it was a year of records in the aviation industry. However, it is not only about the glorious ones, such as 5-million passengers to Gdańsk or 8-million passenger to Krakow. It turns out that in Poland in 2019 there was no day without a canceled flight. This is indicated by air traffic statistics. Over 40,400 flights were interrupted at Polish airports (delays of over 15 minutes), of which almost 1,300 were canceled. That gives us the result of over 3 canceled flights a day. Even more vividly? As a result of all delays and cancellations, over 4.3 million travelers’ plans were thwarted. It looks like another record is setting from year to year.
The most unlucky routes? Warsaw – Krakow. As for international routes Warsaw to Amsterdam. Flights between Warsaw Okecie and the airport Vaclav Hawel has been canceled 53 times. Only 76% of aircraft on this route completed their journey on schedule. ” As for the carriers present on the Polish market themselves, the passengers who flew from Poland had to face the greatest risk of disruption during the journey with such airlines as: LOT, Ryanair, Lufthansa, Wizz Air or Easyjet ” – we read in the AirHelp report.
Passengers also faced employees’ strikes in the aviation industry and the bankruptcy of carriers in 2019. ” The collapse of the oldest travel agency in the world, Thomas Cook resulted in the insolvency of Neckermann Polska and problems of travelers, which surprised them on the eve or during the holiday. Also serious difficulties for passengers were caused by strikes of Ryanair employees and the Lufthansa Group in several waves ” – we read further in the report.
Remember that in the event of a flight cancellation, delay exceeding 3 hours or denied boarding, passengers may apply for compensation. It is entitled to travelers departing from the selected EU country or landing on the territory of the EU, but only if they use the services of a European carrier. It can reach up to 600 euros per person. As we read in the AirHelp report, in 2019 in total in Poland entitled to compensation – only in connection with flight disruptions – there may be more than 170,000 travelers.